General FAQ

We're here to help you with every phase of your purchase. Try our FAQ section to find answers to our most common questions. If you can't find the information you're looking for, call us at 800-334-2725.

Is my credit card secure?
Your security is our main concern, your credit card information is secure with us. We take every measure to keep your information safe. Our Security Features will show you all the ways in which we protect you.

Where are you located?
Our main office and sales center is located in Goshen, NY but we ship from warehouses around the country.

I need the manufacturers phone number can you help me with that?
We list all of the manufacturer telephone numbers of the brands we sell on the Product Warranties page of our website.

Do you price match?
Yes we do price match. Our 100% Low Price Guarantee means you will never overpay. If you find the same item online for less, we'll refund 100% of the difference - this is our commitment to your complete satisfaction with Lighting Showplace.

If you have any further questions please contact our customer service department at 800-334-2725.