25-Year Limited Warranty – Delacora Flooring Finished Product
Delacora warrants this flooring for twenty-five (25) years from the date of purchase, to the original purchaser, when used in standard residential applications. Warranty is limited to floors being used under normal residential traffic conditions and those installed in accordance with the care and maintenance instructions provided by Delacora and/or the World Floor Covering Association Maintenance Guidelines. Flooring is guaranteed to be free from manufacturing defects, improper milling, grading, dimension or coating. Delacora floors carry a five (5) year limited warranty on flooring used in light commercial* applications.
WARRANTY: Subject to the limitations expressed herein, Seller warrants to the original purchaser that flooring manufactured by Seller shall be free from defects in design, material and workmanship under Normal Use for the lifetime of the flooring (“Warranty Period”). This warranty is void for any damage caused by misuse, abuse, neglect, acts of God, or improper installation. For the purpose of this section, “Normal Use” means in strict accordance with the installation, operation and maintenance manual for residential applications only. The warranty for products not manufactured by Seller is provided by the original equipment manufacturer.
REMEDIES: Seller shall repair or replace, at its option, any non-conforming or otherwise defective product, upon receipt of notice from Buyer during the Warranty Period at no additional charge.
SELLER HEREBY DISCLAIMS ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OR FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY: UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. BUYER HEREBY ACKNOWLEDGES AND AGREES THAT UNDER NO CIRCUMSTANCES, AND IN NO EVENT, SHALL SELLER’S LIABILITY, IF ANY, EXCEED THE NET SALES PRICE OF THE DEFECTIVE PRODUCT(S) PURCHASED DURING THE PREVIOUS CONTRACT YEAR.
LABOR ALLOWANCE: Seller makes NO ADDITIONAL ALLOWANCE FOR THE LABOR OR EXPENSE OF REPAIRING OR REPLACING DEFECTIVE PRODUCTS OR WORKMANSHIP OR DAMAGE RESULTING FROM THE SAME.
RECOMMENDATIONS BY SELLER: Seller may assist Buyer in selection decisions by providing information regarding products that it manufacturers and those manufactured by others. However, Buyer acknowledges that Buyer ultimately chooses the product’s suitability for its particular use, as normally signified by the signature of Buyer’s technical representative. Any recommendations made by Seller concerning the use, design, application or operation of the products shall not be construed as representations or warranties, expressed or implied. Failure by Seller to make recommendations or give advice to Buyer shall not impose any liability upon Seller.
EXCUSED PERFORMANCE: Seller will make a good faith effort to complete delivery of the products as indicated by Seller in writing, but Seller assumes no responsibility or liability and will accept no backcharge for loss or damage due to delay or inability to deliver, caused by acts of God, war, labor difficulties, accidents, inability to obtain materials, delays of carriers, contractors or suppliers or any other causes of any kind whatever beyond the control of Seller.
Delacora is a registered trademark of Ferguson Enterprises, Inc.
For additional assitance or service call: 1.855.480.2915 or visit our website at www.Delacora.com
Full manufacturer’s warranty and service obligations, if any, shall be for the benefit of Buyer. With respect to the underlying products, BUYER’S SOLE AND EXCLUSIVE WARRANTY IS THAT PROVIDED BY THE PRODUCT’S MANUFACTURER. Delacora HEREBY DISCLAIMS ALL EXPRESSED OR IMPLIED WARRANTIES, WHETHER IMPLIED BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES, AND IN NO EVENT, WILL DELACORA BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR ANY OTHER LOSS, DAMAGE, COST OF REPAIRS OR INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES RELATED TO THE UNDERLYING PRODUCTS PROVIDED. For details regarding Manufacturer’s Warranty, please contact customer service at (855) 480-2915. In the unlikely event of a warranty claim, Buyer should contact Build.com. Build.com will engage an inspector to investigate the cause of the problem. If the problem is deemed to be a manufacturing defect, Build.com will put the customer IN contact with the manufacturer’s claims department who will resolve the matter. Should the investigator deem the issue to be related to installation, Build.com will charge customer for cost of inspection, and customer will need to resolve the issue with their chosen installer.